{"id":11063,"date":"2026-06-08T06:58:24","date_gmt":"2026-06-08T03:58:24","guid":{"rendered":"https:\/\/novatalks.ai\/blog\/automated-reporting-less-routine-fewer-errors\/"},"modified":"2026-06-17T12:26:38","modified_gmt":"2026-06-17T09:26:38","slug":"automated-reporting-contact-center","status":"publish","type":"post","link":"https:\/\/novatalks.ai\/az\/blog\/automated-reporting-contact-center\/","title":{"rendered":"Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f Hesabatverm\u0259: Daha Az Rutin, Daha Az S\u0259hv"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 n\u0259dir v\u0259 niy\u0259 vacibdir<\/strong><\/h2>\n\n\n\n<p>H\u0259r ay onlarla c\u0259dv\u0259li \u0259l il\u0259 haz\u0131rlamaq, formulalar\u0131 yoxlamaq v\u0259 m\u00fcxt\u0259lif m\u0259nb\u0259l\u0259rd\u0259n g\u0259l\u0259n m\u0259lumatlar\u0131 birl\u0259\u015fdirm\u0259k bir \u00e7ox maliyy\u0259 m\u00fct\u0259x\u0259ssisi, analitik v\u0259 menecer \u00fc\u00e7\u00fcn tan\u0131\u015f rutindir. Lakin avtomatla\u015fd\u0131rma al\u0259tl\u0259rinin h\u0259tta ki\u00e7ik biznesl\u0259r \u00fc\u00e7\u00fcn d\u0259 \u0259l\u00e7atan oldu\u011fu bir d\u00f6vrd\u0259 \u0259l il\u0259 hesabatverm\u0259 bahal\u0131 k\u00f6hn\u0259lmi\u015f proses\u0259 \u00e7evrilib.<\/p>\n\n\n\n<p>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 \u2014 m\u0259lumatlar\u0131n toplanmas\u0131, emal\u0131 v\u0259 hesabatlar\u0131n haz\u0131rlanmas\u0131 prosesinin daimi \u0259l il\u0259 m\u00fcdaxil\u0259 olmadan h\u0259yata ke\u00e7irildiyi bir prosesdir.<\/p>\n\n\n\n<p>Sistem laz\u0131mi m\u0259nb\u0259l\u0259rd\u0259n m\u0259lumatlar\u0131 avtomatik olaraq toplay\u0131r, onlar\u0131 \u0259vv\u0259lc\u0259d\u0259n m\u00fc\u0259yy\u0259n edilmi\u015f m\u0259ntiq\u0259 uy\u011fun emal edir v\u0259 yekun n\u0259tic\u0259ni laz\u0131m olan anda d\u00fczg\u00fcn formatda formala\u015fd\u0131r\u0131r.<\/p>\n\n\n\n<p>Avtomatla\u015fd\u0131rmaya ke\u00e7m\u0259k \u00fc\u00e7\u00fcn \u00fc\u00e7 \u0259sas s\u0259b\u0259b var:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vaxta q\u0259na\u0259t.<\/strong> \u018fvv\u0259ll\u0259r bir saat \u00e7\u0259k\u0259n tap\u015f\u0131r\u0131qlar indi bir ne\u00e7\u0259 d\u0259qiq\u0259y\u0259 yerin\u0259 yetiril\u0259 bil\u0259r.<\/li>\n\n\n\n<li><strong>D\u0259qiqlik.<\/strong> Avtomatla\u015fd\u0131rma t\u0259sad\u00fcfi s\u0259hvl\u0259r riskini azald\u0131r v\u0259 m\u0259lumatlar\u0131n emal\u0131nda sabit keyfiyy\u0259ti t\u0259min edir.<\/li>\n\n\n\n<li><strong>Miqyaslana bilm\u0259.<\/strong> Sistem komanda \u00fcz\u0259rin\u0259 \u0259lav\u0259 y\u00fck yaratmadan artan i\u015f h\u0259cminin \u00f6hd\u0259sind\u0259n asanl\u0131qla g\u0259l\u0259 bilir.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Rutin harada gizl\u0259nir: \u0259l il\u0259 hesabatverm\u0259nin \u0259sas probleml\u0259ri<\/strong><\/h2>\n\n\n\n<p>Avtomatla\u015fd\u0131rmadan \u0259vv\u0259l \u0259n \u00e7ox vaxt\u0131n n\u0259y\u0259 s\u0259rf olundu\u011funu anlamaq vacibdir. \u018fks\u0259r komandalar \u00fc\u00e7\u00fcn bunlar a\u015fa\u011f\u0131dak\u0131lard\u0131r:<\/p>\n\n\n\n<p><strong>M\u00fcxt\u0259lif m\u0259nb\u0259l\u0259rd\u0259n m\u0259lumatlar\u0131n toplanmas\u0131<\/strong><\/p>\n\n\n\n<p>M\u0259lumatlar m\u00fcxt\u0259lif yerl\u0259rd\u0259n g\u0259lir: m\u00fchasibat sisteml\u0259rind\u0259n, maliyy\u0259 proqramlar\u0131ndan, c\u0259dv\u0259ll\u0259rd\u0259n, e-po\u00e7tlardan v\u0259 ya podrat\u00e7\u0131lar\u0131n fayllar\u0131ndan. H\u0259r \u015feyi bir s\u0259n\u0259dd\u0259 birl\u0259\u015fdirm\u0259k \u00fc\u00e7\u00fcn komanda h\u0259r d\u0259f\u0259 eyni \u0259l \u0259m\u0259liyyatlar\u0131n\u0131 t\u0259krarlamal\u0131 olur.<\/p>\n\n\n\n<p><strong>Formatla\u015fd\u0131rma v\u0259 yoxlama<\/strong><\/p>\n\n\n\n<p>M\u0259lumatlar birl\u0259\u015fdirildikd\u0259n sonra \u0259n yorucu m\u0259rh\u0259l\u0259 ba\u015flay\u0131r: formatla\u015fd\u0131rma, yekun g\u00f6st\u0259ricil\u0259rin yoxlan\u0131lmas\u0131 v\u0259 uy\u011funsuzluqlar\u0131n axtar\u0131\u015f\u0131. Bir formuladak\u0131 s\u0259hv v\u0259 ya t\u0259sad\u00fcf\u0259n d\u0259yi\u015fdirilmi\u015f d\u0259y\u0259r b\u00fct\u00fcn hesabata t\u0259sir ed\u0259 bil\u0259r \u2014 m\u0259lumat n\u0259 q\u0259d\u0259r \u00e7oxdursa, uy\u011funsuzlu\u011fun s\u0259b\u0259bini tez tapmaq bir o q\u0259d\u0259r \u00e7\u0259tinl\u0259\u015fir.<\/p>\n\n\n\n<p><strong>T\u0259sdiql\u0259m\u0259 v\u0259 paylama<\/strong><\/p>\n\n\n\n<p>Haz\u0131r hesabat d\u00fczg\u00fcn \u015f\u0259xsl\u0259r\u0259 g\u00f6nd\u0259rilm\u0259lidir. Bu, ki\u00e7ik bir tap\u015f\u0131r\u0131q kimi g\u00f6r\u00fcn\u0259 bil\u0259r, lakin h\u0259r h\u0259ft\u0259 10 al\u0131c\u0131 \u00fc\u00e7\u00fcn t\u0259krarlananda real resurs t\u0259l\u0259b edir.<\/p>\n\n\n\n<p><strong>Vahid h\u0259qiq\u0259t m\u0259nb\u0259yinin olmamas\u0131<\/strong><\/p>\n\n\n\n<p>H\u0259r \u015f\u00f6b\u0259 \u00f6z c\u0259dv\u0259lini apard\u0131qda, \u201ceyni g\u00f6st\u0259rici \u00fc\u00e7\u00fcn \u00fc\u00e7 f\u0259rqli r\u0259q\u0259m\u201d qa\u00e7\u0131lmaz olaraq ortaya \u00e7\u0131x\u0131r. N\u0259tic\u0259d\u0259 menecer hans\u0131 r\u0259q\u0259m\u0259 etibar ed\u0259c\u0259yini bilmir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>NovaTalks-da avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 nec\u0259 i\u015fl\u0259yir<\/strong><\/h2>\n\n\n\n<p>Kontakt m\u0259rk\u0259zind\u0259 avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 ilk n\u00f6vb\u0259d\u0259 komandaya \u0259m\u0259liyyatlar\u0131n real m\u0259nz\u0259r\u0259sini tez g\u00f6rm\u0259y\u0259 k\u00f6m\u0259k edir: ne\u00e7\u0259 m\u00fcraci\u0259tin emal olundu\u011funu, operatorlar\u0131n nec\u0259 i\u015fl\u0259diyini, xidm\u0259t keyfiyy\u0259tinin hans\u0131 s\u0259viyy\u0259d\u0259 oldu\u011funu v\u0259 probleml\u0259rin harada yarand\u0131\u011f\u0131n\u0131 g\u00f6st\u0259rir.<\/p>\n\n\n\n<p>NovaTalks hesabatverm\u0259si el\u0259 qurulub ki, komandalar performans\u0131 real vaxt rejimind\u0259 izl\u0259y\u0259 v\u0259 \u0259vv\u0259lki d\u00f6vrl\u0259rin n\u0259tic\u0259l\u0259rini t\u0259hlil ed\u0259 bilsinl\u0259r.<\/p>\n\n\n\n<p>Sistem iki n\u00f6v hesabat\u0131 d\u0259st\u0259kl\u0259yir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Onlayn hesabatlar<\/strong> \u2014 kontakt m\u0259rk\u0259zind\u0259 cari v\u0259ziyy\u0259ti izl\u0259m\u0259y\u0259 k\u00f6m\u0259k edir: y\u00fckl\u0259nm\u0259, operatorlar\u0131n aktivliyi, m\u00fcraci\u0259tl\u0259rin emal\u0131 v\u0259 \u0259sas g\u00f6st\u0259ricil\u0259r burada v\u0259 indi.<\/li>\n\n\n\n<li><strong>Tarixi hesabatlar<\/strong> \u2014 komandaya se\u00e7ilmi\u015f d\u00f6vr \u00fczr\u0259 n\u0259tic\u0259l\u0259ri t\u0259hlil etm\u0259y\u0259, dinamikan\u0131 m\u00fcqayis\u0259 etm\u0259y\u0259 v\u0259 komanda performans\u0131ndak\u0131 qanunauy\u011funluqlar\u0131 m\u00fc\u0259yy\u0259nl\u0259\u015fdirm\u0259y\u0259 imkan verir.<\/li>\n<\/ul>\n\n\n\n<p>Hesabatlar\u0131 konkret biznes ehtiyaclar\u0131na uy\u011fun f\u0259rdil\u0259\u015fdirm\u0259k m\u00fcmk\u00fcnd\u00fcr: laz\u0131mi g\u00f6st\u0259ricil\u0259ri se\u00e7m\u0259k, s\u00fctunlar\u0131n ard\u0131c\u0131ll\u0131\u011f\u0131n\u0131 d\u0259yi\u015fm\u0259k, m\u0259lumatlar\u0131 \u00e7e\u015fidl\u0259m\u0259k v\u0259 filtrd\u0259n ke\u00e7irm\u0259k olar. M\u0259lumatla daha detall\u0131 i\u015fl\u0259m\u0259k laz\u0131md\u0131rsa, t\u0259tbiq edilmi\u015f b\u00fct\u00fcn filtrl\u0259r saxlan\u0131lmaqla hesabat CSV v\u0259 ya XLSX format\u0131nda y\u00fckl\u0259n\u0259 bil\u0259r.<\/p>\n\n\n\n<p>NovaTalks h\u0259m\u00e7inin haz\u0131r dashboard-larla BI sistemin\u0259 qo\u015fulman\u0131 d\u0259st\u0259kl\u0259yir. Bu, \u0259n vacib g\u00f6st\u0259ricil\u0259ri tez qiym\u0259tl\u0259ndirm\u0259y\u0259 imkan verir: kontakt m\u0259rk\u0259zinin \u00fcmumi performans\u0131, operatorlar\u0131n m\u0259hsuldarl\u0131\u011f\u0131, xidm\u0259t keyfiyy\u0259ti v\u0259 CSAT g\u00f6st\u0259ricil\u0259ri.<\/p>\n\n\n\n<p>N\u0259tic\u0259d\u0259 menecer sad\u0259c\u0259 r\u0259q\u0259ml\u0259r toplusunu deyil, q\u0259rar q\u0259bul etm\u0259k \u00fc\u00e7\u00fcn ayd\u0131n analitika \u0259ld\u0259 edir: komandan\u0131n harada yax\u015f\u0131 i\u015fl\u0259diyini, hans\u0131 prosesl\u0259rin diqq\u0259t t\u0259l\u0259b etdiyini v\u0259 haz\u0131rda n\u0259yi yax\u015f\u0131la\u015fd\u0131rma\u011f\u0131n m\u00fcmk\u00fcn oldu\u011funu g\u00f6r\u00fcr.<strong>Kontakt m\u0259rk\u0259zind\u0259 avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259nin t\u0259tbiqi \u00fc\u00e7\u00fcn add\u0131m-add\u0131m plan<\/strong><\/p>\n\n\n\n<p><strong>Add\u0131m 1. Hans\u0131 g\u00f6st\u0259ricil\u0259ri izl\u0259m\u0259li oldu\u011funuzu m\u00fc\u0259yy\u0259n edin<\/strong><\/p>\n\n\n\n<p>\u0130\u015f\u0259 al\u0259td\u0259n yox, biznes suallar\u0131ndan ba\u015flay\u0131n. H\u0259r g\u00fcn n\u0259yi g\u00f6rm\u0259lisiniz: kontakt m\u0259rk\u0259zinin y\u00fckl\u0259nm\u0259si, m\u00fcraci\u0259tl\u0259rin say\u0131, operatorlar\u0131n m\u0259hsuldarl\u0131\u011f\u0131, xidm\u0259t keyfiyy\u0259ti, CSAT v\u0259 ya se\u00e7ilmi\u015f d\u00f6vr \u00fczr\u0259 performans dinamikas\u0131?<\/p>\n\n\n\n<p>NovaTalks-da bu m\u0259lumatlar\u0131 onlayn v\u0259 tarixi hesabatlar vasit\u0259sil\u0259 izl\u0259m\u0259k m\u00fcmk\u00fcnd\u00fcr. Buna g\u00f6r\u0259 d\u0259 ba\u015flan\u011f\u0131cda hans\u0131 g\u00f6st\u0259ricil\u0259rin operativ n\u0259zar\u0259t \u00fc\u00e7\u00fcn, hans\u0131lar\u0131n\u0131n is\u0259 daha d\u0259rin t\u0259hlil \u00fc\u00e7\u00fcn laz\u0131m oldu\u011funu m\u00fc\u0259yy\u0259n etm\u0259k vacibdir.<\/p>\n\n\n\n<p><strong>Add\u0131m 2. Hesabat strukturunu prosesl\u0259riniz\u0259 uy\u011fun qurun<\/strong><\/p>\n\n\n\n<p>Hesabatverm\u0259 komandan\u0131z\u0131n \u0259slind\u0259 nec\u0259 i\u015fl\u0259diyini \u0259ks etdirm\u0259lidir. Bir biznes \u00fc\u00e7\u00fcn y\u00fckl\u0259nm\u0259 g\u00f6st\u0259ricil\u0259ri prioritet ola bil\u0259r, dig\u0259ri \u00fc\u00e7\u00fcn is\u0259 xidm\u0259t keyfiyy\u0259ti, cavab s\u00fcr\u0259ti v\u0259 ya operatorlar\u0131n performans\u0131 daha vacib ola bil\u0259r.<\/p>\n\n\n\n<p>NovaTalks-da m\u0259lumatlar\u0131n nec\u0259 g\u00f6st\u0259ril\u0259c\u0259yini f\u0259rdil\u0259\u015fdir\u0259 bil\u0259rsiniz: laz\u0131mi parametrl\u0259ri \u0259lav\u0259 etm\u0259k v\u0259 ya silm\u0259k, s\u00fctunlar\u0131n ard\u0131c\u0131ll\u0131\u011f\u0131n\u0131 d\u0259yi\u015fm\u0259k, m\u0259lumatlar\u0131 \u00e7e\u015fidl\u0259m\u0259k v\u0259 filtrd\u0259n ke\u00e7irm\u0259k m\u00fcmk\u00fcnd\u00fcr. Bu, hesabatlar\u0131n laz\u0131ms\u0131z m\u0259lumatlarla y\u00fckl\u0259nm\u0259sinin qar\u015f\u0131s\u0131n\u0131 al\u0131r v\u0259 q\u0259rar q\u0259bul etm\u0259k \u00fc\u00e7\u00fcn h\u0259qiq\u0259t\u0259n laz\u0131m olan g\u00f6st\u0259ricil\u0259ri saxlama\u011fa k\u00f6m\u0259k edir.<\/p>\n\n\n\n<p><strong>Add\u0131m 3. Real vaxt n\u0259zar\u0259ti \u00fc\u00e7\u00fcn onlayn hesabatlardan istifad\u0259 edin<\/strong><\/p>\n\n\n\n<p>Onlayn hesabatlar kontakt m\u0259rk\u0259zinin g\u00fcnd\u0259lik idar\u0259 olunmas\u0131 \u00fc\u00e7\u00fcn laz\u0131md\u0131r. Onlar haz\u0131rda n\u0259 ba\u015f verdiyini g\u00f6rm\u0259y\u0259 k\u00f6m\u0259k edir: y\u00fckl\u0259nm\u0259nin nec\u0259 payland\u0131\u011f\u0131n\u0131, operatorlar\u0131n i\u015fin \u00f6hd\u0259sind\u0259n g\u0259lib-g\u0259lm\u0259diyini v\u0259 m\u00fcraci\u0259tl\u0259rin emal\u0131nda h\u0259r hans\u0131 dar bo\u011fazlar\u0131n olub-olmad\u0131\u011f\u0131n\u0131.<\/p>\n\n\n\n<p>Bu format g\u00fcn \u0259rzind\u0259 tez reaksiya verm\u0259li olan n\u00f6vb\u0259 supervayzerl\u0259ri v\u0259 komanda r\u0259hb\u0259rl\u0259ri \u00fc\u00e7\u00fcn x\u00fcsusil\u0259 faydal\u0131d\u0131r.<\/p>\n\n\n\n<p><strong>Add\u0131m 4. Strateji q\u0259rarlar \u00fc\u00e7\u00fcn tarixi hesabatlar\u0131 t\u0259hlil edin<\/strong><\/p>\n\n\n\n<p>Tarixi hesabatlar kontakt m\u0259rk\u0259zinin se\u00e7ilmi\u015f d\u00f6vr \u00fczr\u0259 performans\u0131n\u0131 qiym\u0259tl\u0259ndirm\u0259y\u0259 k\u00f6m\u0259k edir: g\u00fcn, h\u0259ft\u0259, ay v\u0259 ya daha uzun m\u00fcdd\u0259t. Onlar\u0131n \u0259sas\u0131nda dinamikan\u0131 m\u00fcqayis\u0259 etm\u0259k, t\u0259krarlanan probleml\u0259ri m\u00fc\u0259yy\u0259nl\u0259\u015fdirm\u0259k, d\u0259yi\u015fiklikl\u0259rin effektivliyini qiym\u0259tl\u0259ndirm\u0259k v\u0259 komandan\u0131n i\u015f y\u00fck\u00fcn\u00fc planla\u015fd\u0131rmaq m\u00fcmk\u00fcnd\u00fcr.<\/p>\n\n\n\n<p>Bu art\u0131q sad\u0259c\u0259 n\u0259zar\u0259t deyil \u2014 xidm\u0259tin sistemli \u015f\u0259kild\u0259 yax\u015f\u0131la\u015fd\u0131r\u0131lmas\u0131 \u00fc\u00e7\u00fcn \u0259sasd\u0131r.<\/p>\n\n\n\n<p><strong>Add\u0131m 5. \u018ftrafl\u0131 t\u0259hlil \u00fc\u00e7\u00fcn m\u0259lumatlar\u0131 ixrac edin<\/strong><\/p>\n\n\n\n<p>R\u0259q\u0259ml\u0259rl\u0259 daha detall\u0131 i\u015fl\u0259m\u0259k laz\u0131md\u0131rsa, NovaTalks hesabatlar\u0131n\u0131 CSV v\u0259 ya XLSX format\u0131nda y\u00fckl\u0259m\u0259k m\u00fcmk\u00fcnd\u00fcr. \u0130xrac t\u0259tbiq edilmi\u015f filtrl\u0259ri n\u0259z\u0259r\u0259 al\u0131r, buna g\u00f6r\u0259 komanda sonrak\u0131 t\u0259hlil \u00fc\u00e7\u00fcn m\u0259hz laz\u0131m olan m\u0259lumatlar\u0131 \u0259ld\u0259 edir.<\/p>\n\n\n\n<p>Bu, yekun hesabatlar, daxili t\u0259qdimatlar, d\u00f6vrl\u0259rin m\u00fcqayis\u0259si v\u0259 ya c\u0259dv\u0259ll\u0259rd\u0259 \u0259lav\u0259 m\u0259lumat emal\u0131 \u00fc\u00e7\u00fcn rahatd\u0131r.<\/p>\n\n\n\n<p><strong>Add\u0131m 6. Kompleks analitika \u00fc\u00e7\u00fcn BI dashboard-lar\u0131n\u0131 qo\u015fun<\/strong><\/p>\n\n\n\n<p>Daha geni\u015f bax\u0131\u015fa ehtiyac\u0131 olan biznesl\u0259r \u00fc\u00e7\u00fcn NovaTalks haz\u0131r dashboard-larla BI sistemin\u0259 qo\u015fulman\u0131 d\u0259st\u0259kl\u0259yir. Bu, \u0259sas g\u00f6st\u0259ricil\u0259ri tez qiym\u0259tl\u0259ndirm\u0259y\u0259 imkan verir: kontakt m\u0259rk\u0259zinin \u00fcmumi performans\u0131, operatorlar\u0131n m\u0259hsuldarl\u0131\u011f\u0131, xidm\u0259t keyfiyy\u0259ti v\u0259 CSAT.<\/p>\n\n\n\n<p>BI dashboard-lar\u0131 ayr\u0131-ayr\u0131 r\u0259q\u0259ml\u0259ri deyil, komanda performans\u0131n\u0131n tam m\u0259nz\u0259r\u0259sini g\u00f6rm\u0259y\u0259 v\u0259 m\u0259lumatlara \u0259saslanan q\u0259rarlar q\u0259bul etm\u0259y\u0259 k\u00f6m\u0259k edir.<\/p>\n\n\n\n<p><strong>Add\u0131m 7. Hesabatverm\u0259ni m\u00fct\u0259madi olaraq n\u0259z\u0259rd\u0259n ke\u00e7irin<\/strong><\/p>\n\n\n\n<p>Hesabatverm\u0259 statik olmamal\u0131d\u0131r. Biznes prosesl\u0259ri d\u0259yi\u015fir, komanda b\u00f6y\u00fcy\u00fcr, yeni kommunikasiya kanallar\u0131 yaran\u0131r v\u0259 m\u0259qs\u0259dl\u0259r inki\u015faf edir. Buna g\u00f6r\u0259 hesabatlar\u0131n\u0131z\u0131n h\u0259l\u0259 d\u0259 cari ehtiyaclara cavab verib-verm\u0259diyini m\u00fct\u0259madi olaraq n\u0259z\u0259rd\u0259n ke\u00e7irm\u0259k vacibdir.<\/p>\n\n\n\n<p>\u018fg\u0259r m\u00fc\u0259yy\u0259n g\u00f6st\u0259ricil\u0259r art\u0131q q\u0259rar q\u0259bul etm\u0259y\u0259 k\u00f6m\u0259k etmirs\u0259, onlar \u00e7\u0131xar\u0131lmal\u0131d\u0131r. Yeni tap\u015f\u0131r\u0131qlar yaranarsa, m\u00fcvafiq parametrl\u0259r hesabata \u0259lav\u0259 olunmal\u0131d\u0131r. Bel\u0259likl\u0259, avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 formal proses deyil, faydal\u0131 al\u0259t olaraq qal\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Avtomatla\u015fd\u0131rmada s\u0259hvl\u0259rd\u0259n nec\u0259 qa\u00e7maq olar<\/strong><\/h2>\n\n\n\n<p>Avtomatla\u015fd\u0131rma \u0259l il\u0259 edil\u0259n s\u0259hvl\u0259ri azald\u0131r, lakin sistematik s\u0259hvl\u0259r yarada bil\u0259r. \u018fn \u00e7ox rast g\u0259lin\u0259n riskl\u0259r bunlard\u0131r:<\/p>\n\n\n\n<p><strong>H\u0259ddind\u0259n art\u0131q m\u00fcr\u0259kk\u0259bl\u0259\u015fdirm\u0259.<\/strong> H\u0259r \u015feyi bir anda avtomatla\u015fd\u0131rma\u011fa \u00e7al\u0131\u015fmaq \u00e7ox vaxt he\u00e7 kimin ba\u015fa d\u00fc\u015fm\u0259diyi v\u0259 ham\u0131n\u0131n toxunma\u011fa qorxdu\u011fu bir sistemin yaranmas\u0131na g\u0259tirib \u00e7\u0131xar\u0131r.<\/p>\n\n\n\n<p><strong>Garbage in, garbage out.<\/strong> \u018fg\u0259r daxil olan m\u0259lumatlar yanl\u0131\u015fd\u0131rsa, avtomatla\u015fd\u0131r\u0131lm\u0131\u015f sistem eyni s\u0259hvi h\u0259r d\u0259f\u0259 t\u0259krarlayacaq.<\/p>\n\n\n\n<p><strong>Yoxlamalar\u0131n olmamas\u0131.<\/strong> Sistem\u0259 \u0259sas n\u0259zar\u0259t n\u00f6qt\u0259l\u0259ri \u0259lav\u0259 edin: m\u0259lumat d\u0259stinin bo\u015f olub-olmamas\u0131, d\u0259y\u0259rl\u0259rin g\u00f6zl\u0259nil\u0259n diapazondan k\u0259nara \u00e7\u0131x\u0131b-\u00e7\u0131xmamas\u0131 v\u0259 \u0259sas g\u00f6st\u0259ricil\u0259rin real g\u00f6r\u00fcn\u00fcb-g\u00f6r\u00fcnm\u0259m\u0259si yoxlan\u0131lmal\u0131d\u0131r.<\/p>\n\n\n\n<p><strong>M\u0259sul \u015f\u0259xsin olmamas\u0131.<\/strong> Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatlar\u0131n d\u0259qiqliyin\u0259 kimin cavabdeh oldu\u011funu m\u00fc\u0259yy\u0259n edin \u2014 \u0259ks halda s\u0259hvl\u0259r uzun m\u00fcdd\u0259t diqq\u0259td\u0259n k\u0259narda qala bil\u0259r.<\/p>\n\n\n\n<p><strong>Strukturdan s\u0259rt as\u0131l\u0131l\u0131q.<\/strong> Sistem \u00e7evik deyils\u0259, giri\u015f m\u0259lumatlar\u0131n\u0131n strukturundak\u0131 ist\u0259nil\u0259n d\u0259yi\u015fiklik b\u00fct\u00fcn prosesi poza bil\u0259r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatlar \u00fc\u00e7\u00fcn keyfiyy\u0259t\u0259 n\u0259zar\u0259t<\/strong><\/h2>\n\n\n\n<p>Hesabat\u0131n avtomatik formala\u015fd\u0131r\u0131lmas\u0131 h\u0259l\u0259 onun d\u00fczg\u00fcn oldu\u011fu anlam\u0131na g\u0259lmir.<\/p>\n\n\n\n<p><strong>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259nin keyfiyy\u0259tin\u0259 n\u0259zar\u0259t \u00fcsullar\u0131<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>N\u0259zar\u0259t \u00fcsulu<\/th><th>T\u0259svir<\/th><th>N\u0259 vaxt istifad\u0259 edilm\u0259lidir<\/th><\/tr><\/thead><tbody><tr><td>\u018fvv\u0259lki d\u00f6vrl\u0259 m\u00fcqayis\u0259<\/td><td>\u018fsas g\u00f6st\u0259ricil\u0259rin \u0259vv\u0259lki h\u0259ft\u0259 v\u0259 ya ayla avtomatik m\u00fcqayis\u0259si<\/td><td>Hesabat h\u0259r d\u0259f\u0259 formala\u015fd\u0131r\u0131ld\u0131qda<\/td><\/tr><tr><td>Yekunlar\u0131n yoxlan\u0131lmas\u0131<\/td><td>\u00dcmumi d\u0259y\u0259rl\u0259rin hesabat\u0131n m\u00fcxt\u0259lif b\u00f6lm\u0259l\u0259ri \u00fczr\u0259 uy\u011fun olub-olmad\u0131\u011f\u0131n\u0131n yoxlan\u0131lmas\u0131<\/td><td>Hesabat h\u0259r d\u0259f\u0259 formala\u015fd\u0131r\u0131ld\u0131qda<\/td><\/tr><tr><td>Se\u00e7m\u0259 \u0259l yoxlamas\u0131<\/td><td>Komanda hesabat\u0131n d\u00fczg\u00fcn oldu\u011funa \u0259min olmaq \u00fc\u00e7\u00fcn m\u0259lumatlar\u0131n bir hiss\u0259sini \u0259l il\u0259 yoxlay\u0131r<\/td><td>Ayl\u0131q v\u0259 ya ayarlarda d\u0259yi\u015fiklikl\u0259rd\u0259n sonra<\/td><\/tr><tr><td>Anomaliya bildiri\u015fl\u0259ri<\/td><td>G\u00f6st\u0259ricil\u0259r tipik d\u0259y\u0259rl\u0259rd\u0259n k\u0259skin \u015f\u0259kild\u0259 f\u0259rql\u0259ndikd\u0259 sistem komandaya bildiri\u015f g\u00f6nd\u0259rir<\/td><td>Davaml\u0131 olaraq avtomatik rejimd\u0259<\/td><\/tr><tr><td>D\u0259yi\u015fiklikl\u0259r v\u0259 i\u015f\u0259 sal\u0131nma tarixi<\/td><td>Hesabatlar\u0131n i\u015f\u0259 sal\u0131nmas\u0131n\u0131n, ayarlardak\u0131 d\u0259yi\u015fiklikl\u0259rin v\u0259 m\u00fcmk\u00fcn s\u0259hvl\u0259rin qeydiyyat\u0131<\/td><td>Vacib hesabatlar \u00fc\u00e7\u00fcn davaml\u0131 olaraq<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 kiml\u0259r \u00fc\u00e7\u00fcn daha aktuald\u0131r<\/strong><\/p>\n\n\n\n<p>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 dem\u0259k olar ki, ist\u0259nil\u0259n biznes \u00fc\u00e7\u00fcn faydal\u0131d\u0131r, lakin faydalar\u0131n\u0131n x\u00fcsusil\u0259 n\u0259z\u0259r\u0259 \u00e7arpd\u0131\u011f\u0131 sah\u0259l\u0259r var:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>P\u0259rak\u0259nd\u0259 sat\u0131\u015f v\u0259 e-commerce<\/strong> \u2014 sat\u0131\u015flar, anbar qal\u0131qlar\u0131 v\u0259 konversiya \u00fczr\u0259 g\u00fcnd\u0259lik hesabatlar.<\/li>\n\n\n\n<li><strong>Maliyy\u0259 v\u0259 m\u00fchasibatl\u0131q<\/strong> \u2014 idar\u0259etm\u0259 hesabatlar\u0131, b\u00fcdc\u0259 n\u0259zar\u0259ti v\u0259 pul v\u0259saitl\u0259ri \u00fczr\u0259 hesabatlar.<\/li>\n\n\n\n<li><strong>Marketinq<\/strong> \u2014 m\u00fcxt\u0259lif reklam kanallar\u0131ndan metrikalar\u0131n birl\u0259\u015fdirilm\u0259si.<\/li>\n\n\n\n<li><strong>Logistika<\/strong> \u2014 sifari\u015fl\u0259rin yerin\u0259 yetirilm\u0259sinin v\u0259 anbar y\u00fckl\u0259nm\u0259sinin izl\u0259nm\u0259si.<\/li>\n\n\n\n<li><strong>HR<\/strong> \u2014 i\u015f saatlar\u0131, KPI-lar v\u0259 i\u015f\u00e7i d\u00f6vriyy\u0259si \u00fczr\u0259 hesabatlar.<\/li>\n<\/ul>\n\n\n\n<p><strong>Real t\u0259sir: t\u0259tbiqd\u0259n sonra n\u0259 d\u0259yi\u015fir<\/strong><\/p>\n\n\n\n<p>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 t\u0259tbiq edildikd\u0259n sonra t\u0259\u015fkilatlar ad\u0259t\u0259n a\u015fa\u011f\u0131dak\u0131 n\u0259tic\u0259l\u0259ri \u0259ld\u0259 edirl\u0259r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hesabat haz\u0131rl\u0131\u011f\u0131na s\u0259rf olunan vaxt \u0259h\u0259miyy\u0259tli d\u0259r\u0259c\u0259d\u0259 azal\u0131r<\/strong> \u2014 ad\u0259t\u0259n bir ne\u00e7\u0259 saatdan bir ne\u00e7\u0259 d\u0259qiq\u0259y\u0259 q\u0259d\u0259r.<\/li>\n\n\n\n<li><strong>\u018fl il\u0259 m\u0259lumat daxil edilm\u0259sinin azalmas\u0131 say\u0259sind\u0259 s\u0259hvl\u0259r azal\u0131r.<\/strong><\/li>\n\n\n\n<li><strong>M\u0259lumatlar daha aktual olur<\/strong> \u2014 hesabatlar g\u00fcnd\u0259lik v\u0259 ya h\u0259tta real vaxt rejimind\u0259 formala\u015fd\u0131r\u0131la bil\u0259r.<\/li>\n<\/ul>\n\n\n\n<p>M\u0259s\u0259l\u0259n, m\u00fc\u015ft\u0259ri d\u0259st\u0259yind\u0259 onlayn hesabatlar h\u0259r d\u0259qiq\u0259 yenil\u0259nir v\u0259 operatorlar\u0131n statuslar\u0131n\u0131, komandan\u0131n m\u0259hsuldarl\u0131\u011f\u0131n\u0131 v\u0259 kanallar\u0131n performans\u0131n\u0131 d\u0259rhal g\u00f6st\u0259rir \u2014 NovaTalks-da bu m\u0259hz bel\u0259 i\u015fl\u0259yir.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>T\u0259hlil \u00fc\u00e7\u00fcn daha \u00e7ox vaxt yaran\u0131r<\/strong> \u2014 komanda m\u0259lumat toplama\u011fa daha az, onlar\u0131 \u015f\u0259rh etm\u0259y\u0259 is\u0259 daha \u00e7ox vaxt s\u0259rf edir.<\/li>\n\n\n\n<li><strong>Standartla\u015fd\u0131rma t\u0259min olunur<\/strong> \u2014 b\u00fct\u00fcn \u015f\u00f6b\u0259l\u0259r \u00fc\u00e7\u00fcn vahid m\u0259lumat versiyas\u0131 formala\u015f\u0131r.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ: NovaTalks-da avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 haqq\u0131nda tez-tez veril\u0259n suallar<\/strong><\/h2>\n\n\n\n<p><strong>NovaTalks-da hesabatverm\u0259ni konfiqurasiya etm\u0259k \u00fc\u00e7\u00fcn developer laz\u0131md\u0131rm\u0131?<\/strong><\/p>\n\n\n\n<p>Xeyr, m\u00fctl\u0259q deyil. NovaTalks-da \u0259sas hesabatlar birba\u015fa sistem interfeysind\u0259 m\u00f6vcuddur: onlayn v\u0259 tarixi m\u0259lumatlara baxmaq, filtrl\u0259r t\u0259tbiq etm\u0259k, m\u0259lumatlar\u0131 \u00e7e\u015fidl\u0259m\u0259k v\u0259 laz\u0131m olan g\u00f6st\u0259rilm\u0259 parametrl\u0259rini konfiqurasiya etm\u0259k m\u00fcmk\u00fcnd\u00fcr. Texniki m\u00fct\u0259x\u0259ssis yaln\u0131z daha m\u00fcr\u0259kk\u0259b inteqrasiyalar v\u0259 ya BI sisteminin qo\u015fulmas\u0131 \u00fc\u00e7\u00fcn laz\u0131m ola bil\u0259r.<\/p>\n\n\n\n<p><strong>NovaTalks-da hans\u0131 hesabatlar m\u00f6vcuddur?<\/strong><\/p>\n\n\n\n<p>NovaTalks onlayn v\u0259 tarixi hesabatlar t\u0259qdim edir. Onlayn hesabatlar kontakt m\u0259rk\u0259zind\u0259ki v\u0259ziyy\u0259ti real vaxt rejimind\u0259 izl\u0259m\u0259y\u0259 k\u00f6m\u0259k edir, tarixi hesabatlar is\u0259 \u0259vv\u0259lki d\u00f6vrl\u0259rin n\u0259tic\u0259l\u0259rini t\u0259hlil etm\u0259y\u0259 imkan verir. Bu, y\u00fckl\u0259nm\u0259ni, operatorlar\u0131n m\u0259hsuldarl\u0131\u011f\u0131n\u0131, xidm\u0259t keyfiyy\u0259tini v\u0259 dig\u0259r vacib g\u00f6st\u0259ricil\u0259ri qiym\u0259tl\u0259ndirm\u0259y\u0259 k\u00f6m\u0259k edir.<\/p>\n\n\n\n<p><strong>Hesabatlar\u0131 biznes ehtiyaclar\u0131na uy\u011fun f\u0259rdil\u0259\u015fdirm\u0259k m\u00fcmk\u00fcnd\u00fcrm\u00fc?<\/strong><\/p>\n\n\n\n<p>B\u0259li. NovaTalks-da g\u00f6st\u0259rilm\u0259li olan parametrl\u0259ri se\u00e7m\u0259k, s\u00fctunlar\u0131n ard\u0131c\u0131ll\u0131\u011f\u0131n\u0131 d\u0259yi\u015fm\u0259k, m\u0259lumatlar\u0131 \u00e7e\u015fidl\u0259m\u0259k v\u0259 filtrl\u0259r t\u0259tbiq etm\u0259k m\u00fcmk\u00fcnd\u00fcr. Bu, hesabatlar\u0131n laz\u0131ms\u0131z m\u0259lumatlarla y\u00fckl\u0259nm\u0259sinin qar\u015f\u0131s\u0131n\u0131 al\u0131r v\u0259 komandaya t\u0259hlil v\u0259 q\u0259rar q\u0259bul etm\u0259k \u00fc\u00e7\u00fcn m\u0259hz laz\u0131m olan g\u00f6st\u0259ricil\u0259ri g\u00f6rm\u0259y\u0259 k\u00f6m\u0259k edir.<\/p>\n\n\n\n<p><strong>Hesabatlar\u0131 NovaTalks-dan ixrac etm\u0259k m\u00fcmk\u00fcnd\u00fcrm\u00fc?<\/strong><\/p>\n\n\n\n<p>B\u0259li. Hesabatlar\u0131 CSV v\u0259 ya XLSX format\u0131nda y\u00fckl\u0259m\u0259k m\u00fcmk\u00fcnd\u00fcr. \u0130xrac se\u00e7ilmi\u015f filtrl\u0259ri n\u0259z\u0259r\u0259 al\u0131r, buna g\u00f6r\u0259 komanda sonrak\u0131 i\u015f, daxili analitika v\u0259 ya t\u0259qdimatlar \u00fc\u00e7\u00fcn m\u0259hz laz\u0131m olan m\u0259lumat d\u0259stini \u0259ld\u0259 edir.<\/p>\n\n\n\n<p><strong>NovaTalks BI analitikas\u0131n\u0131 d\u0259st\u0259kl\u0259yirmi?<\/strong><\/p>\n\n\n\n<p>B\u0259li. NovaTalks haz\u0131r dashboard-larla BI sisteminin qo\u015fulmas\u0131n\u0131 d\u0259st\u0259kl\u0259yir. Bu, kontakt m\u0259rk\u0259zinin \u0259sas g\u00f6st\u0259ricil\u0259rini tez qiym\u0259tl\u0259ndirm\u0259y\u0259 imkan verir: \u00fcmumi performans, operatorlar\u0131n m\u0259hsuldarl\u0131\u011f\u0131, xidm\u0259t keyfiyy\u0259ti v\u0259 CSAT.<\/p>\n\n\n\n<p><strong>Hesabat m\u0259lumatlar\u0131nda uy\u011funsuzluqlar varsa, n\u0259 etm\u0259k laz\u0131md\u0131r?<\/strong><\/p>\n\n\n\n<p>\u018fvv\u0259lc\u0259 se\u00e7ilmi\u015f d\u00f6vr\u00fc, t\u0259tbiq edilmi\u015f filtrl\u0259ri v\u0259 hesabat parametrl\u0259rini yoxlay\u0131n. \u00c7ox vaxt uy\u011funsuzluqlar sistem s\u0259hvin\u0259 g\u00f6r\u0259 deyil, f\u0259rqli se\u00e7im \u015f\u0259rtl\u0259rin\u0259 g\u00f6r\u0259 yaran\u0131r. Sual qalarsa, hesabat\u0131 CSV v\u0259 ya XLSX format\u0131nda ixrac edib m\u0259lumatlar\u0131 daha \u0259trafl\u0131 t\u0259hlil ed\u0259 bil\u0259rsiniz.<\/p>\n\n\n\n<p><strong>Kontakt m\u0259rk\u0259zin\u0259 avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 niy\u0259 laz\u0131md\u0131r?<\/strong><\/p>\n\n\n\n<p>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 komandaya m\u0259lumatlar\u0131 \u0259l il\u0259 birl\u0259\u015fdirm\u0259d\u0259n kontakt m\u0259rk\u0259zi \u0259m\u0259liyyatlar\u0131n\u0131n real m\u0259nz\u0259r\u0259sini g\u00f6rm\u0259y\u0259 k\u00f6m\u0259k edir. Menecer y\u00fckl\u0259nm\u0259ni, komandan\u0131n effektivliyini, xidm\u0259t keyfiyy\u0259tini v\u0259 prosesl\u0259rd\u0259ki problemli sah\u0259l\u0259ri tez qiym\u0259tl\u0259ndir\u0259 bil\u0259r. Bu, n\u0259zar\u0259ti sad\u0259l\u0259\u015fdirir v\u0259 aktual m\u0259lumatlara \u0259saslanan q\u0259rarlar q\u0259bul etm\u0259y\u0259 k\u00f6m\u0259k edir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>N\u0259tic\u0259<\/strong><\/h2>\n\n\n\n<p>Kontakt m\u0259rk\u0259zind\u0259 avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 g\u00fcnd\u0259lik idar\u0259etm\u0259 \u00fc\u00e7\u00fcn praktik al\u0259tdir. O, komandan\u0131n performans\u0131n\u0131n real m\u0259nz\u0259r\u0259sini g\u00f6rm\u0259y\u0259 k\u00f6m\u0259k edir: y\u00fckl\u0259nm\u0259, operatorlar\u0131n m\u0259hsuldarl\u0131\u011f\u0131, xidm\u0259t keyfiyy\u0259ti v\u0259 \u0259sas g\u00f6st\u0259ricil\u0259rin dinamikas\u0131.<\/p>\n\n\n\n<p>NovaTalks-da hesabatverm\u0259ni biznes ehtiyaclar\u0131na uy\u011fun f\u0259rdil\u0259\u015fdirm\u0259k m\u00fcmk\u00fcnd\u00fcr: komandalar onlayn v\u0259 tarixi hesabatlarla i\u015fl\u0259y\u0259, m\u0259lumatlar\u0131 filtrd\u0259n ke\u00e7ir\u0259, g\u00f6st\u0259rilm\u0259 parametrl\u0259rini d\u0259yi\u015f\u0259, m\u0259lumatlar\u0131 CSV v\u0259 ya XLSX format\u0131nda ixrac ed\u0259 v\u0259 daha d\u0259rin analitika \u00fc\u00e7\u00fcn BI dashboard-lar\u0131n\u0131 qo\u015fa bil\u0259rl\u0259r.<\/p>\n\n\n\n<p>N\u0259tic\u0259d\u0259 menecer q\u0259rar q\u0259bul etm\u0259k \u00fc\u00e7\u00fcn ayd\u0131n \u0259sas \u0259ld\u0259 edir: komandan\u0131n harada yax\u015f\u0131 i\u015fl\u0259diyini, hans\u0131 prosesl\u0259rin diqq\u0259t t\u0259l\u0259b etdiyini v\u0259 haz\u0131rda n\u0259yi yax\u015f\u0131la\u015fd\u0131rma\u011f\u0131n m\u00fcmk\u00fcn oldu\u011funu g\u00f6r\u00fcr.<\/p>\n\n\n\n<p>Ba\u015flamaq \u00fc\u00e7\u00fcn \u0259n yax\u015f\u0131 yol \u0259saslardan ba\u015flamaqd\u0131r: kontakt m\u0259rk\u0259ziniz \u00fc\u00e7\u00fcn h\u0259qiq\u0259t\u0259n vacib olan g\u00f6st\u0259ricil\u0259ri m\u00fc\u0259yy\u0259n edin v\u0259 hesabatverm\u0259ni el\u0259 konfiqurasiya edin ki, bu m\u0259lumatlar h\u0259r zaman \u0259linizin alt\u0131nda olsun.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259 \u2014 m\u0259lumatlar\u0131n toplanmas\u0131, emal\u0131 v\u0259 hesabatlar\u0131n haz\u0131rlanmas\u0131 prosesinin daimi \u0259l il\u0259 m\u00fcdaxil\u0259 olmadan h\u0259yata ke\u00e7irildiyi bir prosesdir. Sistem laz\u0131mi m\u0259nb\u0259l\u0259rd\u0259n m\u0259lumatlar\u0131 avtomatik olaraq toplay\u0131r, onlar\u0131 \u0259vv\u0259lc\u0259d\u0259n m\u00fc\u0259yy\u0259n edilmi\u015f m\u0259ntiq\u0259 uy\u011fun emal edir v\u0259 yekun n\u0259tic\u0259ni t\u0259l\u0259b olunan formatda formala\u015fd\u0131r\u0131r.<br \/>\nBu m\u0259qal\u0259d\u0259 avtomatla\u015fd\u0131r\u0131lm\u0131\u015f hesabatverm\u0259nin nec\u0259 i\u015fl\u0259diyini, \u0259l il\u0259 hesabat haz\u0131rlama prosesind\u0259 hans\u0131 probleml\u0259ri h\u0259ll etm\u0259y\u0259 k\u00f6m\u0259k etdiyini v\u0259 NovaTalks-un onlayn v\u0259 tarixi hesabatlar vasit\u0259sil\u0259 kontakt m\u0259rk\u0259zinin f\u0259aliyy\u0259tin\u0259 n\u0259zar\u0259ti nec\u0259 t\u0259min etdiyini n\u0259z\u0259rd\u0259n ke\u00e7ir\u0259c\u0259yik.<\/p>\n","protected":false},"author":7,"featured_media":11008,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[39],"tags":[4165,4166,4167,1600,1228,4170,4174,4176,4175,4172,4177,4168,4169,385,4173,4163,4164,1870,4171,1868],"class_list":["post-11063","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-avtomatlasdirilmis-hesabatverm","tag-bi-dashboard-lari","tag-biznes-hesabatlari","tag-biznes-proseslrinin-avtomatlasdirilmasi","tag-csat-3","tag-csv-hesabat-ixraci","tag-hesabat-keyfiyytin-nzart","tag-hesabat-konfiqurasiyasi","tag-hesabatvermnin-avtomatlasdirilmasi","tag-idaretm-hesabatlari","tag-komanda-effektivliyi","tag-kontakt-mrkzi-analitikasi","tag-kontakt-mrkzi-hesabatvermsi","tag-novatalks-4","tag-onlayn-hesabatlar","tag-operator-kpi-lari","tag-operator-mhsuldarligi","tag-real-vaxt-hesabatlari","tag-shvsiz-hesabatverm","tag-tarixi-hesabatlar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Avtomatla\u015fd\u0131r\u0131lm\u0131\u015f Hesabatverm\u0259: Daha Az Rutin, Daha Az S\u0259hv - Novatalks<\/title>\n<meta name=\"description\" content=\"\ud83d\udcca Kontakt m\u0259rk\u0259zind\u0259 hesabatverm\u0259ni nec\u0259 avtomatla\u015fd\u0131rmaq, s\u0259hvl\u0259rd\u0259n qa\u00e7maq v\u0259 vaxta q\u0259na\u0259t etm\u0259k olar. 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