{"id":9558,"date":"2025-10-06T09:02:17","date_gmt":"2025-10-06T06:02:17","guid":{"rendered":"https:\/\/novatalks.ai\/?p=9558"},"modified":"2025-10-06T09:05:13","modified_gmt":"2025-10-06T06:05:13","slug":"update-october-2025","status":"publish","type":"post","link":"https:\/\/novatalks.ai\/en\/blog\/update-october-2025\/","title":{"rendered":"Major Update in NovaTalks: What You Need for Efficient Work"},"content":{"rendered":"\n<p>We\u2019ve been working on this for a long time \u2013 and we\u2019re thrilled to finally present several powerful new features that will make your work even more <strong>efficient, convenient, and secure<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83e\uddb8\u200d\u2640\ufe0f <strong>New Role \u2013 Supervisor<\/strong><\/h2>\n\n\n\n<p>NovaTalks now has a new <strong>Supervisor<\/strong> role!<br>It\u2019s the perfect tool for team leaders who want to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monitor service quality;<\/li>\n\n\n\n<li>Mentor new employees;<\/li>\n\n\n\n<li>Inspire the team to achieve even better results.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udee0 Custom Roles \u2013 Full Control in Your Hands<\/strong><\/h2>\n\n\n\n<p>We\u2019ve made the system even more flexible \u2013 now you can create your own <strong>custom roles<\/strong> with individual access permissions.<br>This means each employee will have exactly the tools they need for their tasks.<\/p>\n\n\n\n<p>\ud83c\udf81 The feature is currently <strong>free in beta<\/strong> \u2013 be among the first to try it out!<\/p>\n\n\n\n<p>\ud83d\udc49 Try it now: <strong>Settings \u2192 Roles &amp; Permissions<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u2795 <strong>Quick Start for a New Conversation<\/strong><\/h2>\n\n\n\n<p>Connecting with clients has never been easier!<br>Now you don\u2019t need to create or search for a contact manually \u2014 just select <strong>\u201cNew Conversation\u201d<\/strong> in the <strong>Conversations<\/strong> tab, and you can instantly:<\/p>\n\n\n\n<p>\ud83d\udcde Make a call<br>\ud83d\udcac Send a message in a messenger<br>\ud83d\udce7 Send an email<\/p>\n\n\n\n<p>All in <strong>one click \u2013 no extra steps! \u26a1\ufe0f<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd10 <strong>OAuth Email Integration \u2013 More Convenience and Security<\/strong><\/h2>\n\n\n\n<p>We\u2019ve added support for <strong>OAuth authorization<\/strong> for Google Gmail and Microsoft Outlook\/Office365 accounts.<\/p>\n\n\n\n<p>This means:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Simple password-free connection;<\/li>\n\n\n\n<li>A higher level of security;<\/li>\n\n\n\n<li>Seamless integration with email services.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udc49 Check it out: <strong>Settings \u2192 Channels \u2192 Create New Email Channel<\/strong><\/p>\n\n\n\n<p>\ud83d\udca1 The updates are already available \u2013 log in to <strong>NovaTalks<\/strong> and try the new features right now!<br>Everything your team needs to be more effective \u2013 already in your <strong>NovaTalks<\/strong>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The big NovaTalks update is here!<br \/>\nWe\u2019ve been working hard on this and are excited to introduce several powerful new features that will make your work more efficient, faster, and more secure.<br \/>\nAll the tools are designed to help you stay focused on results and easily manage your team every day.<\/p>\n","protected":false},"author":7,"featured_media":9559,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[597,601,599,594,596,69,598,600,595,602,603,605,540,604,606],"class_list":["post-9558","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-access-permissions","tag-crm-platform","tag-custom-roles","tag-customer-communications","tag-gmail-integration","tag-novatalks","tag-novatalks-update","tag-oauth-connection","tag-outlook-integration","tag-quick-conversation-start","tag-secure-authorization","tag-supervisor-role","tag-team-efficiency","tag-team-productivity","tag-work-convenience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Major Update in NovaTalks: What You Need 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